Pay by Phone
There are two Pay by Phone options: One is automated, and the other is processed by a Denver Water customer care specialist.
Free Automated Service: Call 1-800-556-0292
- Available 24 hours a day, seven days a week.
- Payment methods include:
- Fund transfers from checking, savings or money market accounts.
- ATM/debit card: must bear the STAR or PULSE logo; these payments are “real-time”; and cannot be future dated.
- Credit card: Visa, MasterCard or Discover.
- Commercial and industrial accounts must transfer payments from a bank account.
- Not for special situations, such as shut-off or pre-lien notice.
Customer Care Phone Payment Service: Call 303-893-2444
- Available during regular business hours: Monday – Friday, 7:30 a.m. – 5:30 p.m.
- Also available for payment on delinquent account, lien notice, or other special situations.
- Pay by check, Visa, MasterCard, Discover or ATM/debit card.