Contact Directory

Customer Care

Regular business hours: Monday – Friday from 7:30 a.m. – 5:30 p.m. — 2017 holiday schedule

  • Billing and account information
  • Conservation incentive programs
  • Establish new service
  • Make a payment
  • Pressure problems/hydraulics
  • Rebates
  • Recreation at Denver Water facilities
  • Water audits
  • Water quality issues
  • Xeriscape information

303-893-2444
customercare@denverwater.org (Please allow up to two business days for email replies.)


Emergencies

303-628-6801


Main Number, Other Divisions

303-628-6000


Denver Wastewater Management Division

  • Storm drains and sewer system

303-446-3400


Denver Board of Water Commissioners

  • Comments regarding policy to the Board

303-628-6663
dbwc@denverwater.org


Public Information

  • General policy on drought response
  • General feedback

303-628-6663
publicinformation@denverwater.org


Mobile Website Issues

303-628-6081
webmaster@denverwater.org